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Return Policy/Refunds -
Wave Monkey will process returns and refunds only for items that were purchased directly from wavemonkey.com within the last 10 days. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund.
Refund Process -
Once your return is received. A credit for the full purchase price (excluding outbound shipping cost) will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to Wave Monkey unless the return is a result of our error.
Return Guidelines -
You may return any new, unused items ordered from Wave Monkey in the last 10 calendar days. Items must be returned in the original packaging. Please allow 1 week from receipt of return for processing and refund.
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